Customer Care Officer

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Nov. 02, 2018 23:55 (5 days, 13 hours from now)

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Job Specification

Education Level	:	Bachelor
Experience Required	:	More than or equals to 1 year
Professional Skill Required	:	Presentation Excellent Communication (Oral An...

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Job Description

Salary Expectation: As per Company Policy (Negotiable)
Duty hour: Flexible 

Qualification & Experience:

• Experience in customer handling and problem solving
• Experience in copy writing and editing
• Solid understanding of project management principles,
• Working knowledge of MS Office
• Excellent communication (oral and written) and presentation skills
• Outstanding organizational and planning abilities
• Proficient command of English
• Comprising knowledge of CRM tools would be a value addition

Job Description:

• Develop effective communication strategies on various communication channels of the organization building brand reputation
• Managing internal communication (newsletter, emails etc)
• Drafting content (e.g. press releases) for mass media or company website
• Acting as liaisons between customer and organization to resolve the issue, complaint or inquiry liaising with internal departments
• Perform “damage control” in cases of bad publicity
• Facilitate the resolution of disputes with the public or external vendors
• Assist in communication of strategies or messages from senior leadership or various department

TO APPLY,

Interested candidates are requested to submit their application mentioning the role along with curriculum vitae in following email ID 

H.R department  Newbaneshwor

Contact No: 9801278930, 014784403

Email: jobchaiyo@gmail.com