Hospitality job in United Arab Emirates+20 miles

Reception Manager-Front Office

Main duties:

•         Primarily responsible for the overall procedures and standards of service at the Reception.
•         Maintains a high level of Guest Service Agents &Shift Leaders welfare and employee satisfaction.
•          Coaches all new employees and develops existing employees to ensure that maximum performance and growth is obtained.
•          Co-ordinates and participates in a section monthly training program.
•          Ensures that all accounting auditing practices are in line with company practices and government requirements.
•          Supervises Reception personnel recognition.
•           Communicates with other departments, especially Housekeeping, to make sure that all issues related to them are taken care of.
•          Inspects frequently for cleanliness and orderliness of the Lobby reception and Cashier’s desk.
•          Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of sections employees.
•          Assists in monitoring and controlling, on an on-going basis.
•          Routinely checks billing instructions and guest credit for accuracy and compliance with hotel credit policy.
•         Coordinates with security in the investigation of irregularities and undesirable guests.
•          Coordinates with Housekeeping on checking discrepancies.
•          Checks all audit and registration cards of cashiers before sending them to accounts.
•          Assists in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch.
•          Escorting VIPs to their rooms when necessary.
•          Seeing to the accommodation and transportation of overflow guests in cases of full emergency.
•          Ensures all new procedures and policies are communicated and implemented effectively within the department.
•         Ensures that all Front Office standards are maintained by regular spot checks and observations taking corrective action and retraining.
•          Prepares work schedules and store requisitions on timely basis.
•          Cooperates in the performance of any reasonable task requested by the management.
•          Maintains and ensures that up selling targets met and everyone is participating in it.
•         Relieves an extensive knowledge on any hotel or corporate promotions or alliances.

Contact: Lveta D

Reference: Caterer Global/RAS-RecMng

Job ID: 80329443

To Apply Click Here

Technician (Ac& Refrigeration), Engineering – Jumeirah Pre –opening Hotel

About Jumeirah:

At Jumeirah, we are committee to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, Central Asia, Western and Eastern Europe, Africa and the Middle East.

About the role:

An opportunity has arisen for a Technician (Ac & Refrigeration) to join Engineering department in Jumeirah Pre-opening hotel. The main duties and responsibilities of this role:  

• To carry out repairs, maintenance and installation to all related plant and equipment.
•  To complete work orders, PPMs CWAs as directed.
•  To select correct materials from engineering stores.
• To organize work in a skilled and professional manner.
• To advise supervisor colleagues promptly of any problems or failures.
•  To ensure safe working conditions for yourself and your colleagues and report to senior colleagues any unsafe working conditions.
•  Read and understand basic drawings.
•  To use mechanical/electrical test equipment and instruments.
•  Work on own initiative without full detailed supervision or direction.

·         Request support and direction as needed.

·         Be familiar with and comply with all relevant Engineering department policies, policies, processes and procedures.

·         To perform other duties that management may from time to time reasonably require.

About you:

The ideal candidate for this position will have the following experience and qualifications:

•      At least 2 year experience as AC & Refrigeration Technician in a 5 star hotel or 5 years in general engineering services.
•       Knowledge in computer base planed preventive maintenance, FLS and high-rise building system.
•      General Knowledge in Mechanical, Plumbing and other trades
•       At least with vocational certificate in engineering related trade.
•      Good English communication skills.

About the benefits:

This position offers a competitive salary and package which includes; fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B outlets and reduced hotel rates.

Contact: N/A

Reference: Caterer Global/59783854

Job ID: 80321255

To Apply Click Here

Assistant Training & Engagement Manager-Crowne plaza Abu Dhabi Yes Island

Crowne Plaza hotels look for people who excel in their role, and are committed to delivering excellent experiences for guests. People who create confidence, encourage success and make it happen! What’s your passion? Whether you’re into polka, painting or polo at inter-Continental Hotel Group (IHG) we’re interested in YOU! We employ people who apply the same amount of care and passion to their jobs as they do their hobbies- people who put our guests at the heard of everything they do. And we’re looking for more people like this to join our friendly professional team.

Set on the banks of the creek and along the Links Championship Golf Course, Crowne Plaza Hotel is located at on one country’s most ambitious developments, Yes Island. The close proximity to the airport and only 40 minutes into Abu Dhabi City makes this prime location an easy accessible choice for business and leisure travelers. We have an exciting opportunity for you to join our Human Resources team as an Assistant Training & Engagement Manager. The job responsibilities would include:

•          Prepare monthly, bi-yearly training calendar in line with hotel Training Need Analysis and Guest feedback.
•       Deliver workshops and trainings as per calendar in line with IHG standards.
•           Lead on boarding program for new colleagues to ensure their successful assimilation to IHG brand and Hotel culture.
•           Coach colleagues on a request basis regarding their personal Development plan and help in organizing learning activities in line with the 70%-20%-10% approach.
•           Assist in collecting and analyzing performance management process documentation.
•            Lead a pool of Departmental Trainers and guide them in delivering on the job training activities.
•            Champion Colleagues Engagement in Hotel and design activities and initiative to drive engagement. 
•    Facilitate focus group discussions and other forum to gather insights and feedback and improve overall engagement.

•          Participate to Guest Experience meeting and define what training actions in line with the guest feedback are.
•          Review Heartbeat reports and take actions together with the Departmental Trainers.
•          Ensure the hotel consistently complies with Fire, Life Safety standards in terms of training.
•          Ensure the hotel consistently complies with Abu Dhabi Food Control Authorities regulation. 

In return we offer competitive pay and benefits, and chance to work with a great team of talented people. Most importantly, we’ll give you the Room to be yourself. Do you have what it takes to be leader in the world’s most global hotel company? If so, get in touch and tell us how you could bring your individual skills to IHG by clicking “Apply Online” now! We are an equal opportunities employer.

Compulsory experience in Hotel Training Field for 2 years. Fluency in English.

Technically proficient in power point & other presentation media.

Excellent presentation and facilitation skills.

Contact: Crowne Plaza Abu Dhabi yes ISI

Reference: Caterer Global /59784031

Job ID: 80323111

To Apply Click Here

Accommodation &Transport Team Leader- Crowne Plaza Abu Dhabi yes Island 

Crowne Plaza hotels look for people who excel in their role, and are committed to delivering excellent experiences for guests. People who create confidence, encourage success and make it happen! What’s your passion? Whether you’re into polka, painting or polo at Intercontinental Hotel Group (IHG) we’re interested in YOU! We employ people who apply the same amount of care and passion to their jobs as they do their hobbies-people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team. Set on the banks of the creek and along the Links Championship Golf. Course, Crowne Plaza Hotel is located at on one of the country’s most ambitious developments, yes Island. The close proximity to the airport and only 40 minutes into Abu Dhabi City makes this prime location an easy accessible choice for business and leisure travelers. We have an exciting opportunity for you to join our Human Resources Department as an Accommodation and Transport Team Leader. As an Accommodation and Transport Team leader you should maintain a professional and courteous manner with all colleagues and contractors. You should have the ability to communicate effectively and be able to maintain effective and cooperative working relationships. Your job responsibilities are as below.

·         Keeping the rooms ready for the new arrivals.

·         Handle colleagues’ complaints and problems and report it to the Accommodation in Charge.

·         Has good knowledge of the accommodation facilities and answer colleagues queries in a quick, helpful and polite manner.

·         Cleans the accommodation public areas.

·         Be security conscious with respect to colleagues & hotel property /welfare and handle any damage to furniture, fitting and equipment.

·         Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Accommodation in Charge and Director of Human Resources.

·         Familiarize yourself with emergency and evacuation procedure

·         Organize flat contract renewals.

In return we offer competitive pay and benefits, and chance to work with a great team of talented people. Most importantly, we’ll give you the Room to be yourself. Do you have what it takes to be a leader in the world’s most global hotel company? If so, get in touch and tell us how you could bring your individual skills to IHG by clicking “Apply Online” now!  We are an equal opportunities employer.

Should your CV be shortlisted as per our internal requirements and business needs, you will be contacted for an interview. Previous experience as a Housing Attendant or Accommodation Team Leader. Good English communications skills (verbal & written) is a must.

Contact: Crowne Plaza Abu Dhabi yes ISI

Reference: Caterer Global/59784122

Job ID: 8032112

To Apply Click Here