Customer Care Cum Student Counselors - Job-chaiyo


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Thursday, April 5, 2018

Customer Care Cum Student Counselors

Basic Job Information

Job Category:Secretarial / Front Office / Data Entry Front desk/ reception
Job Level:Mid Level
No. of Vacancy/s:3 ]
Employment Type:Full Time
Job Location:Maharajgunj, Narayangopal Chowk, Kathmandu,Nepal
Offered Salary:NRs. 12,500.00 - 16,000.00 Monthly
Apply Before(Deadline):Apr. 14, 2018 23:55 (1 week, 2 days from now)

Job Specification

Education Level:Bachelor
Experience Required:More than or equals to 2 years
Professional Skill Required:Entering Data Handing Phone Call
Other Specification
  • Should be self starter, active and energetic 
  • Have the good command over English 
  • Must have knowledge of computer: Word and Excel
  • Must have good Communication skills

Job Description

  • Respond to requests for technical assistance in person, via phone, electronically
  • Follow standard help desk procedures
  • Log all help desk interactions
  • Administer help desk software
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Prepare activity reports
  • Inform management of recurring problems 
  • Stay current with system information, changes and updates
TO APPLY,

Interested candidates are requested to submit their application mentioning the role along with curriculum vitae in following email ID 

H.R department  Newbaneshwor
Contact No: 9801278930, 014784403
Email: jobchaiyo@gmail.com

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