Various Sheraton Hotel Jobs

Sales Manager –Long Stay

At Sheraton, We go above and beyond in everything we do. We are inspired by our guests and another-and are driven to make things better. We love what we do, and we give it all we’ve got-on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and lives of those around you, we encourage you to explore careers with Sheraton. Sheraton Grand Hotel, Dubai, United Arab Emirates. Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Center and within walking distance of the Dubai convention Center. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one-to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31^st-floor views.

POSITION PURPOSE

 In conjunction with the Director of Sales, this position is responsible for maximizing rooms/F&B/ Conference and Banqueting business from a defined account base. Proactively uncovering ne prospects for the hotel and maximizing conversion of business in line with Hotels’ budgetary goals. This position requires a high degree of self-motivation and the ability to work unsupervised using own initiative.

ESSENTIAL FUNCTIONS

• ·         Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yield in line with budgetary objectives. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.
• ·         Proactively prospecting new accounts for the Hotel and Starwood properties worldwide and following the sales process through to convert into ‘producing accounts.
• ·         Take personal responsibility to ensure that Standards are maintained and that system is utilized to its full capacity including the mandatory smart contracting process.
• ·         Maintain up-to-date activity and rate information for each account. To understand and be in a position to action any group and events Team.
• ·         To attend when required trade and networking events as a representative of Marriott Hotel, ensuring that the quality image of the organization is portrayed, and that every opportunity is taken to promote the Hotel.
• ·         To take personal responsibility for understanding the Sales plan of the Hotel and the required budgetary guidelines, to enable empowered decisions in all rate negotiations.

QUALIFICATION STANDARDS

• ·         Minimum of 3 years of experience in Sales as Sales Specialist is required in hotel industry;
• ·         Superior analytical skills required;
• ·         Bachelor degree required, additional education in sales and marketing fields preferred;
• ·         Have the ability to plan and prioritize in order to achieve deadlines;
• ·         Have the awareness of maximizing the returns to stakeholders:
• ·         Is adaptable to the ideas of different cultures, setting and situations.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Contact: n/a

Reference: Caterer Global/60532360

Job ID: 80509762

To Apply Click Here

Security Supervisor

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another- and are driven to make things better. We love what we do, we give it all we’ve got- on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We love what we do, and we give it all we’ve got- on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are some with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Center and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one-to three-bedroom serviced apartments. All accommodations apian at least 36 square and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31^st-floor views.

  POSITION PURPOSE

To assist the Director of Security in ensuring the safety and security of guests, associates and the property. Security supervisor is responsible to supervise the training, working and performance of Security Guards and ensure compliance on safety & security policies of the hotel. 

ESSENTIAL FUNCTIONS

·         To efficiently supervise and manage the Security Guards during his/her shift.

·         To train Security Guards in all laid down drills & procedures related to safety & security standards in the hotel.

·         Maintain and update all training records as directed by the Director.

·         Ensure maintenance and upkeep of all security related equipment in the department.

·         Bring into the notice of the Director any security breach by any associate in the hotel.

·         Pin point the faults in any equipment to engineering and ensure fault rectification.

·         To act as Liaison between the Security Department Administration in the absence of the Director of Security.

·         Maintain Liaison with local police Station, Fire Station and nearest Hospital.

·         To deploy Security Guards during his Shift.

·         To make periodic ‘Rounds’ of Sentry posts to check alertness and compliance of Standing Orders.

·         To periodically inspect serviceability of firefighting equipment in the hotel.

·         Inspect the log of entry and exit of personnel, materials, vehicles and stores at the commencement of his duty and at the end of his duty.

·         Be totally accountable for all happenings during his shift.

QUALIFICATION STANDARDS

·         Training in Fire Fighting, First Aid and saving drills from a certified institution.

·         Previous experience in security setup is mandatory

·         Totally embrace the philosophy of guest and customer service and own the guests.

·         Identify yourself with hotel’s brand and operation philosophy.

·         Possess a warm and friendly demeanor.

·         Strive to achieve satisfaction and delight of internal and external customers.

·         Are detail oriented and hands on.

·         Are a team player with strong interpersonal skills.

·          Demonstrate self-confidence, energy and enthusiasm.

·           Have immaculate personal presentation e.g. grooming and conversational ability

·         Uphold ethical business practices.

    EDUCATION : Bachelor degree is required

                    PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE

·         Should be physically fit with no disability and should able to move around tirelessly to various corners of the hotel and reach to the scene of incident immediately.

·         Should be quick at the uptake, grasp a situation and be able initiate appropriate action.

·         Mentally alert and robust and should be able undergo sustained hard work under tiring conditions.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Contact: n/a

Reference: Caterer Global/60532275

Job ID: 80509761

To Apply Click Here

Shift Leader – Front Office

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and another- and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Center. A short drive will take you to the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31^st floor views.

POSITION PURPOSE:

·         To provide our guests an on brand and personalized arrival experience by allocating the rooms based on the preferences and the reason of stay.

·         Follow and implement Sheraton Grande Brand Standards/Guidelines.

·         To effectively contribute in a high GSS loyalty composite through recognition, friendliness, helpfulness and efficiency.

·         Ensure all FO KPIs goals are all in control and achieved.

ESSENTIAL FUNCTIONS

·         Ensure that services provided are in harmony with our Sheraton core values.

·         Assist the Front Office Manager and the Assistants with the daily Operations.

·         Assign the rooms according to the guest requests, preferences and purpose of the stay, using the MAR and the pre arrival email sent by the Club or the Lobby Ambassadors team.

·         Review, track, and accommodate requests for room/check out between 12.00 and 1.30 PM to the appropriate department.

·         Follow and coordinate with HSK Queue Rooms.

·         Review with HSK and AFOM the room Out Of Order/ Out Of Service on daily basis.

·         Review the room inventory with AFOM and streamline if necessary, handle room type overbooking.

·         Ensure accuracy between VIKAS and DTCM system.

·         Ensure the passports and Emirates ID are scanned in VIKAS and accuracy of system Check in, Check Out, Room move.

·         3 days in advance and daily allocate VIPs, groups, and other special reservation.

·         Ensure follow up on service recovery and defects reports with GSAs and AFOMS and update on SGR.

·         Profile management SPG & Opera.

·         Drive the team to achieve monthly Departmental KPIs.

·         SPG Enrolments.

·         Star Push.

·         COFC daily capture ratio of 25% of check outs.

·         MAGC daily take rate of 15% of occupied rooms.

·         Mini Bar Calls 80%.

·         Coordinate tasks and work with other departments to ensure a complete guests satisfaction.

·         Develop and maintain positive working relationship and conduct briefings.

·         Conduct daily SOP briefings.

·         Ensure the strict follow up on the implementation of the WELCOME upon Check in and FAREWELL upon check out.

·         Ensure the strict follow up on the implementation of the WEL COME upon Check in and FAREWELL upon check out.

·         Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the Quality Audit inspection.

·         100% daily usage of the Master Arrival Report to deliver GPS initiative successfully to our guests.

·         Ensure smooth and clear communication with all other FO, HK, Club, room Service and Engineering associates.

·          Ensure compliance with PCI policies.

·         Acquire the proper product knowledge needed to perform your job properly.

·         Ensure that guest requests/defects are fulfilled and closed in SG within 15 minutes as average response time.

·         Be aware of hotel fire and Emergency procedures.

·         Ensure daily buckets check against departure and clear the pending registration cards.

·         Assist the hotel revenue by:

·         Suites and apartments walk-in Upselling.

·         Early Check in and late check out Revenue.

·         Suggestive selling of the hotel restaurants, SPA treatments, Breakfast package.

·         Enforce free marketing activities to promote the hotel services though our guests by encouraging them to post reviews and tweets in the various social media.

·         Be knowledgeable about the hotel GSS scores and current improvement plans set for the department.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES 

·         Must be able to speak, write and converse freely in English.

·         Preferable to able to Write and converse freely in the language spoken in the area.

·         Preferable to be able to speak in one additional language other than the first two.

·         Must be proactive.

·         Must have computer skills.

·         Must have opera knowledge.

QUALIFICATION STANDARDS

·         We do expect that you do have the experiences/behaviors below you:

·         Totally embrace the philosophy of guest and customer service and owns the guests.

·         Identify yourself with the hotel’s brand and operating philosophy.

·         Possess a warm and friendly demeanor.

·         Strive to achieve satisfaction and delight of our customers.

·         Are detail oriented?

·         Thrive on pride of work and its product.

·         Play as immaculate personal presentation e.g. grooming and conversational ability.

·         Demonstrate self-confidence, energy and enthusiasm.

·         Have a strong ability to learn skills, retain and demonstrate learning.

EDUCATION

Bachelor degree required.

PSYCHICAL CODITION REQUIRED FOR YOUR ROLE

Must be able to stand 8hrs a day while maintaining a smile and positive attitude.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Contact: n / a

Reference: Caterer Global/60532159

Job ID: 80509760

        To Apply Click Here

Spa Attendant- Housekeeping (Male)

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and another-and are driven to make things better. We love what we do, and we give it all we’ve got-on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Center and within walking distance of the Dubai Convention Center. A short drive will take you to DIFC Dubai Mall, or downtown, and Dubai International Airport (DXB) is kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180one-to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31^st-floo views. POSITION PURPOSE 

Spa Attendants are responsible for delivering exceptional levels of hygiene and cleanliness in all aspects of the spa operation in line the Hotel brand standard and Soul Wellness and Spa standards, whilst delivering excellent five star client care. Responsible for performing spa set up and close down procedures and ensuring all guest amenities are replenished throughout the day.

ESSENTIAL FUNCTIONS

·         Set up and close down the spa as per the brand standards set down by the Hotel and Soul Wellness and Spa, using relevant checklists.

·         Carry out a regular walk though of the entire spa to ensure cleanliness, working facilities, adequate stock levels of guest amenities and linens, removal of dirty linen, candles lit and checking flower displays.

·         Ensure client lockers turned around quickly with the appropriate amenities and presentation.

·         Removal of dirty linen from the spa without disturbing the client experience, delivering it to the relevant housekeeping area.

·         Maintain the cleanliness and adequate stocking of the therapist preparation areas.

·         Liaise with relevant F&B outlets to receive refreshments for the spa ready for opening and refreshing throughout the day.

·         Aid therapists in setting up for treatments and clearing away after.

·         Courtesy to guests at all times offering assistance where required.

·         Maintain a good knowledge of treatments and services offered in the spa to assist with guest enquiries.

·         Attend to guests in both the relaxation and waiting areas ensuring that they are comfortable as well as offering refreshments.

·         Support reception by taking guests’ shoes and guiding to changing rooms, as well as pointing out the location of heat experiences and relaxation areas and explaining their use.

·         Monitor the maintenance of all equipment and facilities within the spa and fitness area, reporting any issues to Duty Manager/ Hotel Maintenance.

·         Responsible for pool plant testing during spa operating hours, ensuring chlorine and PH level, recording findings to maintain an accurate record.

·         Maintain the cleanliness of the entire Spa in particular the changing rooms, toilets, and showers plus relax areas. Theses should be kept in a neat, tidy and sanitary manner in accordance with Soul Wellness and Spa and Health and Safety Standards.

·         Receive training to ensure that all relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented in advance of starting work.

·         Perform any other duties deemed reasonable by management showing flexibility to cover areas outside the listed responsibilities.

   

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

·         Must be able to assist guests with inquiries.

·         Must be able to speak and write in English. Must be able to speak and write in a language any other than English.

QUALIFICATION STANDARDS

We do expect that you do have the experiences/behaviors below. You:

·         Totally embrace the philosophy of guest and customer service and owns the guests;

·         Identify yourself with the hotel’s brand and operating philosophy;

·         Possess a warm and friendly demeanor;

·         Strive to achieve satisfaction and delight and delight of our customers;

·         Are detail oriented; Thrive on pride of work and its product;

·         Play as a team to achieve common goals;

·         Have Immaculate personal presentation e.g. grooming and conversational ability;

·         Demonstrate self-confidence, energy and enthusiasm;

·         Have a strong ability to learn skills, retain and demonstrate learning;

·         Uphold ethical business practices.

EDCATION

Bachelor degree required.

PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE

(Ability to lift, standing during shift, sitting most of shift, etc.)

Marriot International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Contact: n/a

Reference: Caterer Global/60532148

Job ID: 80509759

To Apply Click Here

Waiter-In Room Dining

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another-and are driven to make things better. We love what we do, and give it all we’ve got –on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for some who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and lives of those around you, we encourage you to explore careers with Sheraton. Shearon Grand Hotel, Dubai United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade center and within walking distance of the Dubai Convention Center. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai international Airport (DXB) is 10 kilometers away. Standing 5 stories tall, the hotel comprises474 guest room and suites, as well as 180 one-to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grad hotel also offers a Sheraton Club Lounge that has extensive service and exciting 31^st- floor views.

POSITION PURPOSE 

To assist in the service of a quality food & beverage product to customers. To assist in the development of food & beverage products and services. To answer requests and resolve guest problems.

ESSENITIAL FUNCTIONS

• ·         To project a pleasant and positive professional image to all guests at all times.
• ·         Manage cultural needs and expectations of guests.
• ·         Upselling and identification of additional revenue opportunities.
• ·         Maintain and adhere to billing policies and procedures.
• ·         Punctual attendance to each shift.
• ·         Maintain positive teamwork spirit at all times.
• ·         Accurate and timely delivery of orders to guests.
• ·         Assist Assistant Venue Managers in training new team members.
• ·         Assistance in overcoming logistic issues in serving a timely food/beverage product in acceptable quantity, presentation and consistency.
• ·         Completion of Progress Training & participation in Progress related activities.
• ·         Support of Departmental objectives.
• ·         Ensure wastage is kept to a minimum.

QUALIFICATION STANDARDS

• ·         Minimum 1 – 2year experience in 5 star hotel.
• ·         Must be able to read and write to facilitate the communication process.
• ·         Requires good communication skills, both verbal and written.
• ·         Be aware of Health, Safety & Fire regulations and that they too abide by their terms.
•       Totally embrace the philosophy of guest and customer service and owns the guests.
• ·        Identify yourself with the hotel’s band and operating philosophy.
• ·         Strive to achieve satisfaction and delight of our customers.
• ·         Play as a team to achieve common goals.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive. Marriott International does not discriminate on the basis of disability, veteran status or other basis protected federal, or local laws.

Contact: n/a

Reference: Caterer Global/60532109

Job ID:80509756

To Apply Click Here

Waiter-All Day Dining

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another-and are driven to make things better. We love what we do, and we give it all we’ve got-on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and lives of those around you, we encourage you to explore careers with Sheraton. Sheraton Grand Hotel, Dubai, United Arab Emirates. Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just is just across from the Dubai Convention Center. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one-to three-bedroom serviced apartments. All accommodation span at least 36 square meters and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club lounge that has extensive and exciting 31^st-floor views.

POSITION PURPSE    

To assist in the service of a quality food & beverage product to customers. To assist in the development of food & beverage products and service. To answer guest requests and resolve guest problems.

ESSENTIAL FUNCITIONS

·         To project a pleasant and positive professional image to all guests at all times.

·         Manage cultural needs and expectations of guests.

·         Upselling and identification of additional revenue opportunities. Maintain and adhere to billing policies and procedures.

·         Punctual attendance to each shift.

·         Maintain positive teamwork spirit at all times.

·         Accurate and timely delivery of orders to guests.

·         Assist Assistant venue Managers in training new team members.

·         Assistance in overcoming logistic issues in serving a timely food/beverage product in acceptable quantity, presentation and consistency.

·         Completion of progress Training & participation in progress related activities.

·         Support of Departmental objectives.

·         Ensure wastage is kept to a minimum.

QUALIFICATION TANDARDS

·         Minimum 1-2 years’ experience in 5 star hotel.

·         Must be able to read and write to facilitate the communication process.

·         Requires good communication skills, both verbal and written.

·         Be aware of Health, Safety & Fire regulations and that they too abide by their terms.

·         Maintain high standards of personal hygiene at all times.

·         Totally embrace the philosophy of guest and customer service and owns the guests.

·         Identify yourself with the hotel’s brand and operation philosophy.

·         Strive to achieve satisfaction and delight of our customers.

·         Play as a team to achieve common goals.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Contact: n/a

Reference: Caterer Global/60532115

Job ID: 80509758

To Apply Click Here

Guest Services Agent/Receptionist

At Sheraton, we go above and beyond in everything we do. We are inspired by guests and ne another-and are driven to make things better. We love what we do, and we give it all we’ve got-on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai world Trade Center and within distance of the Dubai Convention Center. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai international Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one-to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31^st-floor views.

  ESSENTIAL FUNCTIONS

The Guest Service Agent will provide our guests with an on brand personalized arrival and departure experience and ensure guest ledgers are well controlled. He/ She will also effectively contribute in a high GSS loyalty composite through recognition, friendliness, helpfulness and efficiency as well as will:

·         Ensure that service provided are in harmony are in harmony with our Sheraton core values.

·         Ensure that our guests receive an on brand personalized experience upon arrival, departure and throughout their stay;

·         Acknowledge and recognize SPG members and deliver the related welcome amenities upon arrival for SPG and G members;

·         Ensure implementation of the WELCOME upon Check in and FAREWELL upon check out;

·         Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the LRA inspection;

·         Control high balance report on a daily basis;

·         Ensure rooms allocated for VIPs are not changed unless amenities and related GPS initiatives are shifted;

·         Acquire the product and service knowledge needed to perform your job property;

·         Ensure that guests’ requests are fulfilled and closed in SG within 15 minutes as average response time;

QUALIFICATION STANDARDS

The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that e or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• ·         Has computer skills.
• ·         Has Opera knowledge.
• ·         Has excellent command of English.
• ·         Has knowledge of one additional language.
• ·         Has excellent communication and follow up skills.
• ·         Is Prompt and caring with guest service experience.
• ·         Is Honesty, integrity and ownership skills.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott international does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Contact: Recruitment Team

Reference: Caterer Global/18000HRK-en-us

Job: ID: 80164471

To Apply Click Here

Barista

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and guests and one another-and are driven to make things better. We love what we do, and we give it all we’ve got-on property and off. When guests stay with us, it’s not just room with a bed that they’re buying in everything they do. If you are someone with a genuine rive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. Sheraton Grand Hotel, Dubai, United Arab Emirates. Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Center and within walking distance of the Dubai Convention Center. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 74 guest rooms and suites, as well as 180 one-to three-bedroom serviced apartments. All accommodations span at least 36 square meter and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that as extensive services and exciting 31^st-floor views.

POSITION PURPOSE

 Prepare and service beverages for servers and guests I a speedy, efficient, friendly, and professional manner. Ensure that the coffee bar is set and maintained so that the link staff everything it needs to run an effective operation, as well maintaining the cleanliness of the outlet, running food, and set-up and breakdown of the bar.

ESSENTIAL FUNCTIONS

• ·         To project pleasant and positive professional image to all guests at all times.
• ·         Manage cultural needs and expectations of guests.
• ·         Upselling and identification of additional revenue opportunities.
• ·         Maintain and adhere to billing policies and procedures.
• ·         Punctual attendance to each shift.
• ·         Maintain positive teamwork spirit at all times.
• ·         Accurate and timely delivery of orders to guests.
• ·         Assist Assistant venue managers in training team members.
• ·         Assistance in overcoming logistic issues in serving a timely beverage product in acceptable quantity, presentation and consistency.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

• ·         Previous experience as Barista is required
• ·         Must be able to speak, read write and understand the primary language(s) used in the workplace.
• ·         Must be able to read and write to facilitate the communication process.
• ·         Requires good communication skills, both verbal and written.
• ·         Ability to dialogue informally and effectively with all co-workers, in one-on-one or small group setting, through clear articulation of ideas and active listening.
• ·         Basic knowledge of hotel food and beverage operations.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Contact: n/a

Reference: Caterer Global/60531682

Job ID: 80508175

To Apply Click Here

Bell Captain

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World trade Center and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one – to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31 set- floor views.

ESSENTIAL FUNCTIONS

• ·         Ensure that the bellmen delivers a warm arrival experience (Welcome module) to the guest as per the Sheraton Brand Standard.
• ·         Ensure that bellmen follows the 5:10 rule at all time.
• ·         Ensure that bellmen deliver the luggage to the room within 10 minutes upon arrival and brings down within 10 minutes upon departure.
• ·         Ensure that luggage storage and inventory security measures are met at all time.
• ·         Responsible for training new members of the team in accordance with Sheraton Brand Standards and all relevant SOPs.
• ·         Coordinate daily activities of bellman including completion of Bellman Daily checklist, organization of bag storage rea, porterage, group arrival/departure information, cart maintenance.
• ·         Responsible for coordinating bellman positioning in the lobby and at Front Desk/Elevator bays.
• ·         Ensure that the bell team adheres to all grooming standards and hygiene practices.

QUALIFICATION STANDARDS

• ·         Previous experience on the same position in a large scale 5 star business international hotel chain.
• ·         Previous experience in leading team with strong supervisory skills.
• ·         Possess strong interpersonal.
• ·         Multi lingual is an advantage.
• ·         Previous experience in the UAE is an advantage.
• ·         Totally embrace the philosophy of guest and customer service and own the guests.
• ·         Identify yourself with the hotel’s brand operating philosophy.
• ·         Possess a warm and friendly demeanor.
• ·         Strive to achieve satisfaction and delight of internal and external customers

Marriott International is equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. 

Contact: n/a

Reference: Caterer Global/60531732

Job ID: 80508177

To Apply Click Here

Commis-Pastry

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another-and are driven to make things better. We love what we do, and we give it all we’ve got-on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade center and within walking distance of the Dubai Convention Center. A short drive will take you to (DXB) is 10 kilometers away, Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one-to-three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31^st-floor views.

POSITION PURPOSE  

As a member of the kitchen team you are responsible for supporting all aspects of kitchen management, team training and development, and all Health and Safety aspects related to the kitchen. You will be responsible for maintaining standards &full preparation & service of all map of your own section whilst being able to offer assistance to all junior members of the culinary brigade.

ESSENTIAL FUNCTIONS

• ·         Demonstrate initiative at all times.
• ·         Lead and support junior members of the team.
• ·         Continue to improve n skills and knowledge. Produce own work in accordance with deadlines and quality guidelines.
• ·         Seek own solutions to the minor obstacles that occur from time to time.
• ·         Project a pleasant and positive professional image to all contacts at all times.
• ·         Remember the guest is the reason for any request made to you.
• ·         Ensure full liaison with other members of the section and the kitchen team.
• ·         Strong communication with the Chef de Partie of the section.

QUALIFICATION STANDARDS

• ·         Has previous experience in 4 or 5 star hotel kitchen
• ·         Has knowledge about compliance.
• ·         Aware of all Health, Safety and fire regulations and to abide by their terms.
• ·         Totally embrace the philosophy of guest and customer service and owns the guests.
• ·         Identify yourself with the hotel’s brand and operating philosophy.
• ·         Possess a warm and friendly demeanor.
• ·         Strive to achieve satisfaction and delight of our customers.

Marriott International an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Contact: n/a

Reference: Caterer Global/60531744

Job ID: 80508178

To Apply Click Here